Animology Mucky Pup No Rinse Shampoo Read more

Animology Mucky Pup No Rinse Shampoo is suitable for puppies from the age of 6 weeks old. The spray effectively loosens dirt allowing it to be easily rubbed or groomed out of the puppies coat without the need for a bath. This luxurious conditioning spray contains conditioners and Pro-vitamin B5 that freshens your puppy and strengthens and their coat with out stripping any of the essential oils out. Infused with the Animology Baby scent.

Available in Baby scent in 250 ml Spray 

We aim to ensure that you are delighted with any purchase from us. If you are dissatisfied with an item for any reason, please return the goods to us and we will be happy to exchange them or refund you.

• To allow for Christmas gifts, all orders placed between 1st Nov and 24th Dec can be returned or exchanged up to 31st January.
• You will receive a delivery note in your order with instructions on what to do should you wish to return all or part of your order for either an exchange or for a refund.
• If you would like an exchange please email returns@ardmoor.co.uk to let us know what you are returning and what you would like in exchange. This will help us get your replacement product out to you as quickly as possible.
• We offer free UK exchanges. When you contact us, we will email you a pre-paid returns label which you can use to send your item(s) back to us at no cost to yourself.
• Our standard returns period has been extended from 28 days to 60 days from the date you receive your order to help with restricted travel.
• For non-UK returns & exchanges we have negotiated favourable return rates with DHL, so we may be able to offer you better prices than you can find locally. Please contact us before posting your item and we will be happy to arrange this with you.
• If you receive a faulty item please contact returns@ardmoor.co.uk and we will ensure this is rectified.

Please see our Returns and Refunds Policy for Full Details

Our despatch process is currently not affected by Coronavirus restrictions. Please click here for more details on how we're handling the situation.

UK Delivery

• We offer FREE SHIPPING on all UK orders over £150.
• For UK orders under £150, we offer a flat rate of £5.95 for the whole of the UK, including the Highlands & Islands and Channel Islands*.
• We make every effort to despatch orders as quickly as possible. Once despatched, your package will usually arrive the following day (Mon-Sat).
• UK orders will be despatched with a Royal Mail Tracked Next Day Service. We will send you a despatch email with your tracking number as soon as your order leaves us.
• For large/irregular packages (e.g. fishing rods, shooting sticks, etc) we use ParcelForce.
• You will need to sign for your delivery unless you designate a safe place. We will give you an option to provide this information at the checkout.

In some cases we may be expecting stock replenishment containing your order. Please note that this can add 1-5 working days to your order delivery. If you require a delivery very urgently, please email us at info@ardmoor.co.uk and we will advise you accordingly.

**Final delivery to Channel Island addresses will be handled by Jersey/Guernsey Post. Please ensure you select Channel Islands as your delivery country at the checkout and any VAT will be deducted.

EU Delivery (After 1st January 2021)

• We use DHL for our international deliveries
• All UK VAT (at 20%) will be deducted from your order as soon as you select your delivery country.
• You will charged import VAT by your government when the shipment arrives at your customs point. This VAT will be charged at your local rate.
• You will also be charged a Disbursement fee by DHL which varies depending on your country but should be 10-15 Euros.
• Depending on your product's country of origin, you may also be liable for local duties which are charged by the EU and are normally between 10% & 16% of the products value.
• DHL will let you know what the total amount will be prior to delivery and they will collect the duties and taxes on behalf of the EU and your government.
• We offer FREE SHIPPING on all international orders over £500 (excluding VAT).
• We will send you a despatch email as soon as your order leaves us. You will also receive an email from DHL with your tracking information (where available).
• You can update your delivery details via the DHL platform during transit, ensuring your package arrives when & where best suits you.

Rest of the World Delivery

• We offer FREE SHIPPING on all international orders over £500 (excluding VAT).
• We use DHL for most international deliveries, except for Russia** where we use UPS
• We will send you a despatch email as soon as your order leaves us. You will also receive an email from DHL with your tracking information (where available).
• You can update your delivery details via the DHL platform during transit, ensuring your package arrives when & where best suits you.
• Please note that you are liable for any local duties and taxes that may be due on deliveries outside of the EU.

**We strongly advise using a business address for Russian deliveries.

There is no delivery charge on Gift Vouchers.

For more details, please see our Domestic & International delivery policies.