Gill OS1 Ocean Jacket

Sale price£545.00

Gill OS1 Ocean Jacket features Gill's exclusive new XPEL and XPLORE+ technology to make this... Read more

Selected Colour: Graphite/Orange
Selected Size: XS - Chest 34-36" (87-92cm)
Stock:
Ships 2-3 Working Days
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Description

Gill OS1 Ocean Jacket features Gill's exclusive new XPEL and XPLORE+ technology to make this highly waterproof and breathable sailing jacket one of the best available for tackling anything the oceans can throw at it. This high performance sailing jacket is designed for a challenging life on the open water and comes with a multitude of features to make life at sea as easy and comfortable as possible. Its high collar protects against wind and sea spray and is equipped with a concealed wrap-around face guard for extra coverage, while the jacket's abrasion-resistant panels in the high-wear areas will help prolong the life of this versatile sailing jacket. A double storm guard sits over the two-way zip to offer extra waterproof protection, and deep cargo pockets provide safe storage of equipment and sit neatly in front of cosy handwarmer pockets. This high performance jacket also features adjustable cuffs with Hi-Vis PU inner cuffs for a watertight seal and comfort. The Gill OS1 Ocean Jacket is an outstanding ocean-ready jacket and one for the shopping list of serious sailors this season.

  • Available in Graphite/Orange in sizes XS-XXL
  • Made from highly waterproof and breathable XPLORE+ fabric
  • Treated with XPEL water and stain repellent to help keep the outer fabric dryer and lighter
  • Waterproof rating: over 20,000mm HH, with 80+% breathability
  • Ocean-height collar with concealed wrap-around face guard for superb weather protection for the lower face and neck
  • Photoluminescent safety reflectors
  • Thermal brushed mesh inner collar and chin guard
  • Abrasion-resistant panels in hear-wear areas to help prolong the life of the jacket
  • Two-way zip to allow you to reach inner pockets or layers without removing the jacket
  • Double storm flap over front zip for protection from wind and rain
  • Deep cargo pockets with secure closure for safe storage of equipment
  • Chest handwarmer pockets and lower handwarmer pockets behind cargo pockets
  • Adjustable outer cuff with hi-vis PU inner seal for outstanding weather protection
  • PLB (Personal Locator Beacon) attachment point
  • Shackle tool included
  • Security pocket with water resistant YKK Aquaguard zip

Returns & Exchanges

Returns

We hope you’re happy with your ArdMoor items, however if you aren’t, we offer easy returns and free exchanges from anywhere in the UK. 

Exchanges - You are now able to return for an exchange, you can simply change the size or exchange for a different item. You can also return for a gift voucher and use this credit at your leisure. Currently this service is only available in the UK. We cover the return shipping costs when you opt for exchanges or return for a gift voucher.

Return Policy

 

Our standard returns policy entitles you to return or exchange items within 28 days. Please allow up to 5 days for us to process your return once it reaches us, and we will email you to confirm you have been refunded. We accept items that are returned within the 28-day time frame providing they are in original condition with tags intact. Once your items are returned, you will be entitled to receive a refund. For item(s) returned after this time, we reserve the right to return the item(s) to you.

Every aspect of the item/garment must be free from signs of wear and odour and must be in re-sellable condition.

We are not able to provide a refund for any in-ear hearing protection products for hygiene reasons, any items which appear to have been worn or washed, are not in original condition, or have their security tag removed. 

 

UK returns/exchanges

How to return or exchange your UK order:

  1. Visit our UK returns portal here
  2. To start the process, enter your order number and email address used to make the order.  Our order numbers start with 06 and are 8 digits long. You should be able to find your order number on any correspondence from us relating to your order. 
  3. Select the item(s) you want to return and choose between exchanges or a return. You also have the option to return for store credit via a gift card.
  4. Once you have completed the process you will be emailed the drop-off information to send back your return via Royal Mail and you can either print your label at home or use a QR label to print in-store.
  5. Please repack the item as securely as possible including the packing slip inside, if you need a new one please contact our customer support.
  6. Returns for a refund will have £3.50 deducted from the total refund amount to cover the shipping and logistics costs. We will cover the return costs if you opt to exchange or for a gift card voucher.
  7. Once received, please allow 5 working days to process your return

 

International returns/exchanges

How to return your international order:

  1. We only offer free UK exchanges, so the cost of shipping for returns and exchanges for overseas orders will be covered by the customer. However, we have negotiated favourable return rates with DHL, so we may be able to offer you better prices than you can find locally. Please contact us before posting your item and we will be happy to arrange this with you. Please make sure all documentation is completed, otherwise goods may be held by customs and then returned to the sender.
  2. Please repack the return package as securely as possible including the packing slip inside, and make sure you keep your proof of postage. 
  3. Please allow up to 5 days for us to process your return once it reaches us, and we will email you to confirm you have been refunded.

 

Exclusions

Unfortunately, we cannot accept returns for the following items:

  • Gift vouchers.
  • Items that have had their security tags removed.
  • In-ear hearing protection products

Undeliverable items

If items are undeliverable to you by the courier/postal service, these orders will be held for a defined period of time (varies per company) for you to collect. If uncollected items exceed this limit, they will be returned to us as the sender. All items will be automatically refunded and returned to stock. You will be notified via email of the refund once processed.

Refunds

We are not obliged to provide you with a refund until we receive the product(s) back from you. We strongly recommend that you send the products using a secure or trackable method - e.g. Recorded/Special Delivery - and that you retain your proof of postage.

We reserve the right to reject any return sent beyond the 28-day return period.

If the item is rejected your item(s) will be returned to you along with a letter outlining the reason(s).

If you are approved, then your refund will be processed, and a credit will automatically be applied to your original method of payment. 

Faulty items will be refunded in full, including delivery charges where you have paid for the service.

Returning a gift in the UK

Please visit our UK Return Portal and select Start Gift Return.  If you don’t have the order number please just provide us with the name of the person who gave you the gift, the product details, and what you would like to exchange for.  Our customer service team will then arrange this for you where possible.

Faulty items

To return a faulty item, please contact us via email at info@ardmoor.co.uk or call 01620 671 480 providing your Order Number, as much information as possible and images of the item, including images of the fault, the whole item and images of any barcodes and serial numbers. 

To aid your faulty claim please can you ensure your item is clean before sending us photographs, as we use these photographs to create a claim on your behalf.

Once we have raised a claim on your behalf, the claim will then be investigated with our supplier, before a replacement or refund is issued to you.   In some instances, the supplier will need the item returned to them, which we will advise you of.

Returns made outside the ArdMoor Return portal/self-postage

If you choose to return your order by your own shipping service, we will be unable to provide any updates on the parcel's location or provide confirmation of receipt. 

We would always recommend retaining proof of return/tracking details, if you contact customer services you may be asked to share this.

If the parcel sent outside our returns portal is to go missing/get tampered with/become damaged in transit back to us we would be unable to support or issue a refund for these missing goods. 

A claim would need to be submitted directly to the postal company selected to return your items.

Delivery - UK & Overseas

UK Delivery

  • For UK orders we offer a flat rate of £5.95 for the whole of the UK, including the Highlands & Islands and Channel Islands*.
  • **For oversized/irregular packages (gun safes, gun slips, shooting sticks, etc) we use ParcelForce and different charges apply.
  • We make every effort to despatch orders as quickly as possible but this can take 3-5 working days during busy periods. 
  • Once despatched, your package can arrive the following day (Mon-Sat).
  • UK orders will be despatched with a Royal Mail Tracked Service. We will send you a despatch email with your tracking number as soon as your order leaves us.
  • You won't need to sign for your delivery but you can designate a safe place otherwise the postman will leave it with a neighbour or where they would normally leave things for you. We will give you an option to provide a designated safe place information at the checkout.

In some cases we may be expecting stock replenishment containing your order. 

*Final delivery to Channel Island addresses will be handled by Jersey/Guernsey/Isle of Man Post. Please ensure you select Jersey/Guernsey/Isle of Man as your delivery country at the checkout and any VAT will be deducted.

 EU Delivery 

  • You will be charged import VAT by your government when the shipment arrives at your customs point. This VAT will be charged at your local rate.
  • We use DHL for our international deliveries and a phone number is required for all overseas deliveries
  • You will also be charged a Disbursement fee by DHL which varies depending on your country but should be 10-15 Euros.
  • Depending on your product's country of origin, you may also be liable for local duties which are charged by the EU and are normally between 10% & 16% of the products value.
  • DHL will let you know what the total amount will be prior to delivery and they will collect the duties and taxes on behalf of the EU and your government.
  • We will send you a despatch email as soon as your order leaves us. You will also receive an email from DHL with your tracking information (where available).
  • You can update your delivery details via the DHL platform during transit, ensuring your package arrives when & where best suits you.

 Rest of the World Delivery

  • We use DHL for our international deliveries and a phone number is required for all overseas deliveries
  • Deliveries to Russia have been suspended due to the war in Ukraine
  • We will send you a despatch email as soon as your order leaves us. You will also receive an email from DHL with your tracking information (where available).
  • You can update your delivery details via the DHL platform during transit, ensuring your package arrives when & where best suits you.
  • Please note that you are liable for any local duties and taxes that may be due on deliveries.

There is no delivery charge on Gift Vouchers.

 Click and Collect 

  • Orders can be collected Monday to Friday between 8.30am and 10.30am or 3.30pm and 5.00pm. Please bring your confirmation email when you come to collect your order and follow the signage for Deliveries. Please note we do not offer the facility to try on clothing or footwear.