Delivery - UK & Overseas

Extended returns for Christmas orders

Our normal 60-days returns period has been extended until 31st January 2022 for all orders placed between now & Christmas Day to allow for worry-free gift shopping.

UK Delivery

  • We offer FREE SHIPPING on all UK orders over £100.
  • For UK orders under £100, we offer a flat rate of £5.95 for the whole of the UK, including the Highlands & Islands and Channel Islands*.
  • We make every effort to despatch orders as quickly as possible. Once despatched, your package will usually arrive the following day (Mon-Sat).
  • UK orders will be despatched with a Royal Mail Tracked Next Day Service. We will send you a despatch email with your tracking number as soon as your order leaves us.
  • For large/irregular packages (e.g. fishing rods, shooting sticks, etc) we use ParcelForce.
  • You will need to sign for your delivery unless you designate a safe place. We will give you an option to provide this information at the checkout.

In some cases we may be expecting stock replenishment containing your order. Please note that this can add 1-5 working days to your order delivery. If you require a delivery very urgently, please email us at info@ardmoor.co.uk and we will advise you accordingly.

**Final delivery to Channel Island addresses will be handled by Jersey/Guernsey Post. Please ensure you select Channel Islands as your delivery country at the checkout and any VAT will be deducted.

 

EU Delivery (After 1st January 2021)

  • All UK VAT (at 20%) will be deducted from your order as soon as you select your delivery country.
  • You will charged import VAT by your government when the shipment arrives at your customs point. This VAT will be charged at your local rate.
  • We offer FREE SHIPPING on all international orders over £500 (excluding VAT).
  • We use DHL for our international deliveries
  • You will also be charged a Disbursement fee by DHL which varies depending on your country but should be 10-15 Euros.
  • Depending on your product's country of origin, you may also be liable for local duties which are charged by the EU and are normally between 10% & 16% of the products value.
  • DHL will let you know what the total amount will be prior to delivery and they will collect the duties and taxes on behalf of the EU and your government.
  • We will send you a despatch email as soon as your order leaves us. You will also receive an email from DHL with your tracking information (where available).
  • You can update your delivery details via the DHL platform during transit, ensuring your package arrives when & where best suits you.
 

Rest of the World Delivery

  • We offer FREE SHIPPING on all international orders over £500 (excluding VAT).
  • We use DHL for most international deliveries, except for Russia** where we use UPS
  • We will send you a despatch email as soon as your order leaves us. You will also receive an email from DHL with your tracking information (where available).
  • You can update your delivery details via the DHL platform during transit, ensuring your package arrives when & where best suits you.
  • Please note that you are liable for any local duties and taxes that may be due on deliveries outside of the EU.

**We strongly advise using a business address for Russian deliveries

There is no delivery charge on Gift Vouchers.

For more details, please see our Domestic & International delivery policies.