Delivery - UK & Overseas

UK Delivery

  • For UK orders we offer a flat rate of £5.95 for the whole of the UK, including the Highlands & Islands and Channel Islands*.
  • We make every effort to despatch orders as quickly as possible but this can take 3-5 working days during busy periods. If you require a delivery very urgently, please email us at info@ardmoor.co.uk and we will advise you accordingly.
  • Once despatched, your package will usually arrive the following day (Mon-Sat).
  • UK orders will be despatched with a Royal Mail Tracked 24 Service. We will send you a despatch email with your tracking number as soon as your order leaves us.
  • For large/irregular packages (e.g. fishing rods, shooting sticks, etc) we use ParcelForce.
  • You will need to sign for your delivery unless you designate a safe place. We will give you an option to provide this information at the checkout.

In some cases we may be expecting stock replenishment containing your order. 

**Final delivery to Channel Island addresses will be handled by Jersey/Guernsey Post. Please ensure you select Jersey/Guernsey as your delivery country at the checkout and any VAT will be deducted.

 

EU Delivery (After 1st January 2021)

  • You will charged import VAT by your government when the shipment arrives at your customs point. This VAT will be charged at your local rate.
  • We use DHL for our international deliveries
  • You will also be charged a Disbursement fee by DHL which varies depending on your country but should be 10-15 Euros.
  • Depending on your product's country of origin, you may also be liable for local duties which are charged by the EU and are normally between 10% & 16% of the products value.
  • DHL will let you know what the total amount will be prior to delivery and they will collect the duties and taxes on behalf of the EU and your government.
  • We will send you a despatch email as soon as your order leaves us. You will also receive an email from DHL with your tracking information (where available).
  • You can update your delivery details via the DHL platform during transit, ensuring your package arrives when & where best suits you.
 

Rest of the World Delivery

  • We use DHL for most international deliveries, except for Russia** where we use UPS
  • We will send you a despatch email as soon as your order leaves us. You will also receive an email from DHL with your tracking information (where available).
  • You can update your delivery details via the DHL platform during transit, ensuring your package arrives when & where best suits you.
  • Please note that you are liable for any local duties and taxes that may be due on deliveries.

**We strongly advise using a business address for Russian deliveries

There is no delivery charge on Gift Vouchers.

For more details, please see our Domestic & International delivery policies.